Monday 24 November 2014

Weekly Travel Report W/C 17/11/14

Monday 17th November
No Travel

Tuesday 18th November
12:03 SNF to 12:12 CHM
Train: 360118 - Carriage: 72568
3rd (from the front) of 4 Carriages
Pulled into SNF @ 12:04 (1 Minute Late)
Pulled out of SNF @ 12:05 (2 Minutes Late)
Pulled into CHM @ 12:13 (1 Minute Late)
Temperature: 19.9 to 20.9 C
Humidity: 55 to 56 %
Notes: Dirty floors, smells horrible, toilet carriage. Litter picker was on board. 7 digit from the carriage number was missing from the toilet end of the carriage.

21:16 CHM to 21:27 SNF
Train: 360120 & 360115 - Carriage: 65565
5th of 8 Carriages
Pulled into CHM @ 21:14 (2 Minutes Early)
Pulled out of CHM @ 21:16 (On Time)
Pulled into SNF @ 21:25 (2 Minutes Early)
Temperature: 18.9 to 20.3 C
Humidity: 54 to 57 %
Notes: Disgusting, big stains on seats, rubbish everywhere, video and photos taken.

Wednesday 19th November
11:41 SNF to 11:52 CHM
Train: 360111 - Carriage: 72561
2nd of 4 Carriages
Pulled into SNF @ 11:51 (10 Minutes Late)
Pulled out of SNF @ 11:52 (11 Minutes Late)
Pulled into CHM @ 12:01 (9 Minutes Late)
Temperature: 19.7 to 21.1 C
Humidity: 54 to 55 %
Notes: Got this train instead of 12:03 train that I normally get. This train was running sufficiently late as a result of a track safety inspection. Dirty seats and floor. Got me to CHM 9 minutes before I would have normally been due to get there.

20:56 CHM to 21:08 SNF
Train: 360101 & 360112 - Carriage: 68562
5th of 8 Carriages
Pulled into CHM @ 21:03 (7 Minutes Late)
Pulled out of CHM @ 21:04 (8 Minutes Late)
Pulled into SNF @ 21:16 (8 Minutes Late)
Temperature: 19.9 to 20.4 C
Humidity: 51 to 55 %
Notes: Got this train instead of 21:16 train that I normally get. This train was running sufficiently late as a result of a points failure in Maryland. Dirty seats and floor. Got me to SNF 9 minutes before I would have normally been due to get there.

Thursday 20th November
11:41 SNF to 11:52 CHM
Train: 360110 - Carriage: 74560
2nd of 4 Carriages
Pulled into SNF @ 11:46 (5 Minutes Late)
Pulled out of SNF @ 11:48 (7 Minutes Late)
Pulled into CHM @ 11:58 (6 Minutes Late)
Temperature: 20.6 to 21.5 C
Humidity: 51 %
Notes: Got to SNF just after this train was timetabled to leave, with the intention of getting the 12:03 service, but this one was running sufficiently late. Dirty seats and filthy floors. Got me to CHM 14 minutes before I would have normally been there.

21:16 CHM to 21:27 SNF
Train: 360106 & 360119 - Carriage: 65569
5th of 8 Carriages
Pulled into CHM @ 21:14 (2 Minutes Early)
Pulled out of CHM @ 21:16 (On Time)
Pulled into SNF @ 21:24 (3 Minutes Early)
Temperature: 17.9 to 20.1 C
Humidity: 51 to 52 %
Notes: Papers everywhere and dirty floors.

Friday 21st November
11:41 SNF to 11:52 CHM
Train: 360115 - Carriage: 74565
2nd of 4 Carriages
Pulled into SNF @ 11:53 (12 Minutes Late)
Pulled out of SNF @ 11:54 (13 Minutes Late)
Pulled into CHM @ 12:04 (12 Minutes Late)
Temperature: 20.3 to 20.9 C
Humidity: 48 to 49 %
Notes: Third time in 3 days that this service has been running late enough for me to catch, when I have intended to catch the 12:03 service. Speed restrictions in the Maryland area have been blamed for this train running late. Got me to CHM 8 minutes before I would have normally been there.

20:56 CHM to 21:08 SNF
Train: 360107 & 360119 - Carriage: 65569
5th of 8 Carriages
Pulled into CHM @ 21:09 (13 Minutes Late)
Pulled out of CHM @ 21:10 (14 Minutes Late)
Pulled into SNF @ 21:21 (13 Minutes Late)
Temperature: 20.1 to 20.9 C
Humidity: 50 to 51 %
Notes: Second time in 3 days I have caught this service instead of the 21:16 service, a fatality between Colchester & Manningtree was blamed for the late running. Dirty with rubbish everywhere. Got me to SNF 6 minutes before I would have normally been there.

Saturday 22nd November
10:59 SNF to 11:08 CHM
Train: 321421 & 321311 - Carriage: 63083
3rd of 8 Carriages
Pulled into SNF @ 10:59 (On Time)
Pulled out of SNF @ 11:00 (1 Minute Late)
Pulled into CHM @ 11:08 (On Time)
Temperature: 19.7 to 19.8 C
Humidity: 52 to 55 %
Notes: Change to train times, London bound trains terminating at Stratford, Southend trains terminating and starting from Shenfield. Screens and announcements stated the train was 4 carriages when it had 8 carriages, a Class 321 train instead of the normal Class 360 on this service. AGA grey seats and red grab handles. Seats and floors were filthy and external white paintwork was also filthy.

20:09 CHM to 20:19 SNF
Train: 360107 & 360119 - Carriage: 65569
5th of 8 Carriages
Pulled into CHM @ 20:08 (1 Minute Early)
Pulled out of CHM @ 20:09 (On Time)
Pulled into SNF @ 20:18 (1 Minute Early)
Temperature: 19.9 to 20.8 C
Humidity: 62 to 64 %
Notes: Filthy as with every other night I have been on this carriage.

Sunday 23rd November
10:02 SNF to 10:11 CHM
Train: 321434 & 321334 - Carriage: 77886
5th of 8 Carriages
Pulled into SNF @ 09:59 (3 Minutes Early)
Pulled out of SNF @ 10:02 (On Time)
Pulled into CHM @ 10:11 (On Time)
Temperature: 14.2 to 16.3 C
Humidity: 59 to 62 %
Notes: Heating seems to be on, but very low. only noticeable when you put your hand near the heaters. Not very good traction on pull away. Carriage was filthy and dirty and smelt like urine.

19:30 CHM to 19:40 SNF
Train: 360111 & 360110 - Carriage: 65560
5th of 8 Carriages
Pulled into CHM @ 19:32 (2 Minutes Late)
Pulled out of CHM @ 19:33 (2 Minutes Late)
Pulled into SNF @ 19:42 (2 Minutes Late)
Temperature: 13.8 to 18.1 C
Humidity: 69 to 75 %
Notes: Busy, dirty seats and floors. Heaters only mildly warm to the touch, but carriage generally cold.

General Notes:
Another week of delays, on 3 occasions I got an earlier but late running Shenfield to Chelmsford train than I normally get and on 2 occasions I got an earlier but late running Chelmsford to Shenfield train, while I got to my destination earlier than I would have normally, if I got my normal train services, I would have been later than normal. Other than that, on my normal trains I had a total of 3 minutes late. The earlier trains had a total of 48 minutes late over the course of the week.

Monday 17 November 2014

Building a Case Against Abellio Greater Anglia

Both @Delayed_again and myself have collected a sizeable amount of photos evidencing the daily failings of abellio.  We have long toyed with the idea of keeping video logs as well and we thought that given the huge public interest in our broken railway we thought we would ask for your help in compiling our own videos to show opinion formers exactly how bad AGA are.

Therefore, we would like your help. If, while you're on one of AGA's trains, you could use your mobile phone camera (or a compact digital camera) to take videos or photos, showing the condition of the train while you're on it. Info like the date and time of your journey and what journey you're taking would help. A commentary would be good if you can, showing rubbish, dirty floors and seats, broken toilets, disruptions, rude staff, etc.

Once you've taken your video, you'll need to get it to the us. @Delayed_again has suggested using the WeTransfer service atwww.wetransfer.com and create an account, if you haven't already. Once you have logged in, upload your video to the site and when it asks where you want to send it, send it to: greaterangliacomplaints@gmail.com and please make sure you have the date and time of your video.  It is a very simple and quick process.

As a just in case measure, it might be worth transferring your video to your laptop or computer as a back up, just in case things go wrong and for some reason, the video doesn't get transferred to @Delayed_again.

If you are tweeting the video's too, please mention me (@RealDC80) and/or @Delayed_Again in your tweets.

Saturday 15 November 2014

Weekly Travel Report W/C 10/11/14

Station Codes:
SNF = Shenfield
CHM = Chelmsford

Monday 10th November
No Travel

Tuesday 11th November
12:03 SNF to 12:12 CHM
Train: 360107 Carriage: 72557
2nd of 4 Carriages
Pulled into SNF @ 12:02 (1 Minute Early)
Pulled out of SNF @ 12:03 (On Time)
Pulled into CHM @ 12:11 (1 Minute Early)
Temp: 20.1 to 21.1 C
Humidity: 52 to 53 %
Notes: Relatively clean seats, dirty floor. Info screens not updated past Stratford.

21:16 CHM to 21:27 SNF
Train: 360111 & 360116 Carriage: 74566
7th of 8 Carriages
Pulled into CHM @ 21:16 (On Time)
Pulled out of CHM @ 21:17 (1 Minute Late)
Pulled into SNF @ 21:26 (1 Minute Early)
Temp: 18.5 to 20.1 C
Humidity: 55 to 57 %
Notes: Smells of disinfectant, Dougal is no more, dirty carpets other than new section where Dougal was. Threadbare seats.

Wednesday 12th November
11:41 SNF to 11:52 CHM
Train: 321319 Carriage: 62993
3rd of 4 Carriages
Pulled into SNF @ 11:41 (On Time)
Pulled out of SNF @ 11:43 (2 Minutes Late)
Pulled into CHM @ 11:54 (2 Minutes Late - 18 Minutes early compared to normal train)
Temp: 21.5 to 21.8 C
Humidity: 60 %
Notes: Got to SNF early as 12:03 and 12:11 services have been cancelled due to overhead cable issues in the Witham area. Busy, couldn't get a seat. Info displays not working. Train terminates at Witham rather than Clacton-On-Sea. 

20:56 CHM to 21:08 SNF
Train: 360105 & 116 Carriage: 68566
5th of 8 Carriages
Pulled into CHM @ 21:04 (8 Minutes Late)
Pulled out of CHM @ 21:05 (9 Minutes Late)
Pulled into SNF @ 21:16 (8 Minutes Late - 11 Minutes early compared to normal train)
Temp: 20.1 to 20.2 C
Humidity: 54 to 62 %
Notes: Threadbare seats and dirty floors. Got this train instead of 21:16 service because it was running sufficiently late. 

Thursday 13th November
No Travel

Friday 14th November
12:03 SNF to 12:12 CHM
Train: 360121 Carriage: 74571
2nd of 4 Carriages
Pulled into SNF @ 12:02 (1 Minute Early)
Pulled out of SNF @ 12:03 (On Time)
Pulled into CHM @ 12:11 (1 Minute Early)
Temp: 19.2 to 20.4 C
Humidity: 61 to 62 %
Notes: Threadbare seats, dirty floors.

21:16 CHM to 21:27 SNF
Train: 360113 & 112 Carriage: 65562
5th of 8 Carriages
Pulled into CHM @ 21:15 (1 Minute Early)
Pulled out of CHM @ 21:16 (On Time)
Pulled into SNF @ 21:24 (1 Minute Early)
Temp: 19.4 to 20.7 C
Humidity: 55 to 59 %
Notes: Dirty floors, dirty seats.

Saturday 15th November
11:03 SNF to 11:12 CHM
Train: 360102 & 114 Carriage: 68564
5th of 8 Carriages
Pulled into SNF @ 11:01 (2 Minutes Early)
Pulled out of SNF @ 11:03 (On Time)
Pulled into CHM @ 11:11 (1 Minute Early)
Temp: 20.4 to 21.4 C
Humidity: 59 to 62 %
Notes: Usual dirty floors and dirty seats. Info sign not working.

19:56 CHM to 20:08 SNF
Train: 360113 & 112 Carriage: 74562
7th of 8 Carriages
Pulled into CHM @ 20:12 (16 Minutes Late - 3 Minutes late compared to normal train)
Pulled out of CHM @ 20:13 (17 Minutes Late - 4 Minutes late compared to normal train)
Pulled into SNF @ 20:27 (19 Minutes Late - 8 Minutes late compared to normal train)
Temp: 19.9 to 20.4 C
Humidity: 56 to 59 %
Notes: Train running late, points failure, would have got 20:09 train if I hadn't got this one. Walked through all four carriages on 360112, sat down in 74562. Filthy, rubbish everywhere. Behind slow moving freight train.

Sunday 16 November
No Travel

General Notes:
Three separate disruptions on the trains this week. Twice I was able to get an earlier running train and get to my destination earlier than normal. Once I got an earlier, but late running train, so ended up being 8 minutes later than I should have done. Trains were all in a disgusting condition and needed cleaning and litter picking.

Sunday 9 November 2014

Weekly Travel Report W/C 3/11/14

Train Codes:
SNF = Shenfield
CHM = Chelmsford

Monday 3rd November
Special Travel Report accessible here: http://dcabellioga.blogspot.co.uk/2014/11/special-travel-report-31114.html

Tuesday 4th November
12:03 SNF to 12:12 CHM
Train 360102 Carriage 74552 - 3rd (from the front) of 4 carriages
Pulled into SNF @ 12:02 (1 minute early)
Pulled out of SNF @ 12:03 (On Time)
Pulled into CHM @ 12:12 (On Time)
Temp: 17.0 to 19.1 degrees Celsius
Humidity: 51 to 54 %
Notes: Rubbish floors but other than that, relatively clean. Ticket inspectors and cleaners on board, although cleaner missed rubbish under seat opposite me.

21:16 CHM to 21:27 SNF
Train 360117 & 360113 Carriage 65563 - 5th of 8 carriages
Pulled into CHM @ 21:15 (1 Minute Early)
Pulled out of CHM @ 21:16 (On Time)
Pulled into SNF @ 21:24 (3 Minutes Early)
Temp: 19.2 to 20.5 C
Humidity: 47 to 50 %
Notes: Absolutely filthy! Threadbare seats.

Wednesday 5th November
12:03 SNF to 12:12 CHM
Train 360102 Carriage 74552 - 3rd of 4 carriages
Pulled into SNF @ 12:02 (1 Minute Early)
Pulled out of SNF @ 12:03 (On Time)
Pulled into CHM @ 12:11 (1 Minute Early)
Temp: 17.2 to 19.1 C
Humidity: 52 to 56 %
Notes: Dirty seats, other than that, relatively clean.

21:16 CHM to 21:27 SNF
Train 360113 & 360121 Carriage 65571 - 5th of 8 carriages
Pulled into CHM @ 21:15 (1 Minute Early)
Pulled out of CHM @ 21:16 (On Time)
Pulled into SNF @ 21:25 (2 Minutes Early)
Temp: 18.3 to 19.6 C
Humidity: 47 %
Notes: Dirty threadbare seats and dirty carpet.

Thursday 6th November
12:03 SNF to 12:12 CHM
Train 360119 Carriage 72569 - 2nd of 4 carriages
Pulled into SNF @ 12:05 (2 Minutes Late)
Pulled out of SNF @ 12:06 (3 Minutes Late)
Pulled into CHM @ 12:26 (14 Minutes Late)
Temp: 16.4 to 20.5 C
Humidity: 49 to 57 %
Notes: Busy on 74569, couldn't get a seat, so went to 72569 and got a seat, floors and seats filthy, cleaner on board. Signalling issues near Ingatestone and trespasser on line near Witham - travel report on the way to the station. Level crossing issue near Ingatestone - informed by the driver.

21:16 CHM to 21:27 SNF
Train 360102 & 360117 Carriage 65567- 5th of 8 carriages
Pulled into CHM @ 21:15 (1 Minute Early)
Pulled out of CHM @ 21:16 (On Time)
Pulled into SNF @ 21:24 (3 Minutes Early)
Temp: 19.5 to 20.3 C
Humidity: 49 to 51 %
Notes: Usual threadbare seats and dirty floors.

Friday 7th November
12:03 SNF to 12:12 CHM
Train 360105 Carriage 72555 - 2nd of 4 carriages
Pulled into SNF @ 12:03 (On Time)
Pulled out of SNF @ 12:05 (2 Minutes Late)
Pulled into CHM @ 12:12 (On Time)
Temp: 19.5 to 19.9 C
Humidity: 56 to 57 %
Notes: Horrible smell coming from the toilet. Ticket inspectors on board. Temp getting gradually colder.

21:16 CHM to 21:27 SNF
Train 360119 & 360118 Carriage 68568 - 5th of 8 carriages
Pulled into CHM @ 21:14 (2 Minutes Early)
Pulled out of CHM @ 21:16 (On Time)
Pulled into SNF @ 21:24 (3 Minutes Early)
Temp: 19.5 to 21.0 C
Humidity: 51 to 52 %
Notes: Splash stains on some seats, papers everywhere.

Saturday 8th November
11:03 SNF to 11:12 CHM
Train 360104 & 360102 Carriage 74552 - 6th of 8 carriages
Pulled into SNF @ 11:04 (1 Minute Late)
Pulled out of SNF @ 11:05 (2 Minutes Late)
Pulled into CHM @ 11:13 (1 Minute Late)
Temp: 20.6 to 21.2 C
Humidity: 55 to 56 %
Notes: Relatively clean seats with faded backs, dirty carpets.

20:09-20:19 CHM-SNF
Train 321355 & 321441 Carriage 78161 - 5th of 8 carriages
Pulled into CHM @ 20:12 (3 Minutes Late)
Pulled out of CHM @ 20:13 (4 Minutes Late)
Pulled into SNF @ 20:22 (3 Minutes Late)
Temp: 18.9 to 19.2 C
Humidity: 55 to 59 %
Notes: Rowdy chavs on the train stood on the seats and playing loud music, drinking alcohol, litter on other seats.

Sunday 9th November
No Travel

General Notes:
A total of 18 minutes late on my normal travel, 59 minutes in total if you include Monday's travel from Bedworth to Shenfield, thanks to AGA's issues on Monday night.

Tuesday 4 November 2014

Special Travel Report 3/11/14

Special Travel Report for Monday 3 November 2014

Station Codes:
Bedworth = BEH (Managed by London Midland)
Coventry = COV (Managed by Virgin Trains)
London Euston = EUS (Managed by Network Rail)
Moorgate = MOG (Managed by Transport for London)
London Liverpool Street = LST (Managed by Network Rail)
Gidea Park = GDP (Managed by Abellio Greater Anglia)
Shenfield = SNF (Managed by Abellio Greater Anglia)

London Midland Leg
20:22 BEH to 20:34 COV
Train: 153365 - Carriage: 57365 - 1 Carriage Train. (British Rail / BR Class 153 Diesel Multiple Unit / DMU)
Pulled into BEH @ 20:21 (1 Minute Early)
Pulled out of BEH @ 20:22 (On Time)
Pulled into COV @ 20:35 (1 Minute Late)
Temperature: 18.8 to 21.4 degrees Celsius
Humidity: 44 to 46 %
Notes: A little bit of rubbish on the floor, but not a great deal.

Virgin Trains Leg
21:11 COV to 22:13 EUS
Train: 390112 - Carriage: 69912 - 10th carriage (from the front of the train) of 11 carriages. (BR Class 390 / Pendolino 11 Carriage Electric Multiple Unit / EMU)
Pulled into COV @ 21:10 (1 Minute Early)
Pulled out of COV @ 21:11 (On Time)
Pulled into EUS @ 22:16 (3 Minutes Late)
Temperature: 15.3 to 25.0 C
Humidity: 39 to 54 %
Notes: Clean and tidy, nice place to be, Cleaner on board, train manager checked peoples tickets.

London Underground Leg
Line: Northern (Bank Branch) - Carriage: 53525 (1995 Stock)
Pulled into EUS @ 22:26
Pulled out of EUS @ 22:26
Pulled into MOG @ 22:35
Temperature: 22.1 to 22.4 C
Humidity: 44 to 47 %
Notes: Clean and tidy

Line: Metropolitan - Carriage: 22068 (S Stock)
Pulled into MOG @ 22:41
Pulled out of MOG @ 22:41
Pulled into LST @ 22:42
Temperature: 22.1 C
Humidity: 45 %
Notes: Clean and tidy

Abellio Greater Anglia Leg
I was due to get the 23:02 LST to 23:31 SNF service, but because of severe delays caused by a train hitting an object near Harold Wood, I don't actually know when the trains I got on were supposed to run.

LST-GDP
Train: 315855 & 315814 - Carriage: 71404 - 7th of 8 carriages (BR Class 315 4 Carriage EMU - 2 units coupled together to form an 8 carriage train)
Pulled out of LST @ 23:00
Pulled into GDP @ 23:49
Temperature: 20.3 to 21.0 C
Humidity: 47 to 55 %
Notes: Train was supposed to terminate at SNF, but was terminated prematurely at GDP and returned to LST. Driver told us to get off and wait for the next train which would take passengers to SNF.

GDP-SNF
Train: 315802 & 315824 - Carriage: 71304 - 6th of 8 carriages (BR Class 315 4 Carriage EMU - 2 units coupled together to form an 8 carriage train)
Pulled into GDP @ 23:57
Pulled out of GDP @ 23:58
Pulled into SNF @ 00:12
Temperature: 17.9 to 20.2 C
Humidity: 43 to 47 %
Notes: Second attempt to get to SNF, carriage was dirty and seats were a mess.

General Notes:
Overall, the journey was going well until I got to Liverpool Street. AGA's total lack organisation was apparent, yet again. Judging by a tweet from JH this morning, they still didn't know what got hit by the train at Harold Wood, distinct contrast to how Virgin Trains dealt with the delays on 26th October. Although, saying that the member of AGA staff I spoke to at LST was pleasant enough when I asked her what was going on, but she, like everyone else had no real idea what was going on. I have just tweeted AGA to ask if they now know what got hit by a train, GK replied, telling me that the train hit a stag.