Friday 19 September 2014

Train Service Disruption - Flooding on the Railway Line at Manor Park and at Prittlewell

Pre-empting AGA again, they posted an explanation for today's disruption on their website. Here's the link: http://www.abelliogreateranglia.co.uk/about-us/news/2014/09/train-service-disruption-flooding-on-the-railway-line-at-manor-park-and-at-prittlewell

Here's the explanation, copied and pasted for when they, inevitably, delete it:

Owing to heavy rain flooding the railway earlier today at Manor Park trains have to run at reduced speed on some lines. Further flooding problems at Prittlewell are also affecting the Southend Victoria route.

Train services between London Liverpool Street, Shenfield, Southend Victoria, Colchester, Clacton, Ipswich and Norwich, have been severely disrupted, but have now started running again to all destinations, with delays, short notice alterations and cancellations likely until close of service.

Customers are advised this problem has affected train services in both directions and are advised to allow for extended journey times in both directions

Customers are advised Abellio Greater Anglia tickets dated for travel today will be valid for travel tomorrow Saturday 20 September.  Customers holding Advance Purchase tickets may travel on alternative trains, if your designated train does not run.

Customers are advised we have been unable to make arrangements for Abellio Greater Anglia buses to operate as an alternative service to convey passengers between Stansted Airport and Witham.

Customers are advised Abellio Greater Anglia tickets are being accepted on C2C rail services from Southend Central, Upminster via Barking and West Ham to London Fenchurch Street.
Abellio Greater Anglia tickets are being accepted on London Underground between London Fenchurch Street and Liverpool Street from Tower Hill, Aldgate and reasonable routes.
London Underground Central Line services run from Hainault and Newbury Park to Stratford and Liverpool Street,
District Line services run from Upminster via Barking and West Ham to Aldgate East and Tower Hill,
Hammersmith and City line services run from Barking and West Ham to Liverpool Street.
The Jubilee Line and the Docklands Light Railway run from West Ham to Stratford.
Underground services are conveying passengers via any reasonable route until further notice. Arrangements have been made for Abellio Greater Anglia rail tickets to be accepted for these

Abellio Greater Anglia tickets will be valid on Tfl buses in both directions reasonable routes as follows:
Route 86 between Stratford and Romford
Route 25 from Ilford to the City of London at Aldgate and Bank for Liverpool Street.
Route 165 between Romford and Hornchurch via Emerson Park
Route 248 between Romford and Upminster,
Route 256 between Emerson Park and Hornchurch
Route 370 between Romford and Upminster via Emerson Park.
Routes 174, 294 496 and 498 run between Gidea Park and Romford,
Routes 294,496 and 498 run from Harold Wood to Gidea Park and Romford,
Route 498 runs from Brentwood to Harold Wood, Gidea Park and Romford,

We are sorry if your journey has been affected by this incident and thank you for your patience and understanding whilst Network Rail Engineers resolve the problems

We would like to make you aware of our delay repay policy which can be found on the Abellio Greater Anglia website:

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